Privacy Policy – DoctorDear

Effective Date: 29/04/2026

DoctorDear (“we”, “our”, or “us”) operates a mobile application that allows users to discover doctors, book appointments, and manage healthcare-related services.

We are committed to protecting your privacy and ensuring transparency in how your information is handled.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name

Phone number

Email address

Profile details

b) Health & Appointment Information

Doctor bookings

Medical preferences (if entered by user)

c) Device & Usage Information

Device type

App usage data

Log information

d) Camera & Media Access

DoctorDear may request access to your device camera and storage for:

Uploading profile pictures

Uploading medical documents or reports

We do not access your camera or files without your permission.

2. How We Use Your Information

We use the collected information to:

Provide and improve our services

Enable appointment booking

Maintain user profiles

Communicate updates and notifications

Ensure security and prevent fraud

3. Data Sharing

We do not sell your personal data.

We may share data with:

Doctors or clinics (only for appointment purposes)

Service providers (hosting, analytics, etc.)
 

4. Location Information

We may collect your location data to:

Show nearby doctors, clinics, and healthcare services

Improve search results based on your location

Location access is only used with your permission. You can enable or disable location access anytime through your device settings.

We do not track your location continuously or share it with third parties without your consent.
 

5. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

You may:

Update or delete your profile information

Contact us for data-related requests

7. Third-Party Services

Our app may use third-party services such as:

Firebase (for backend services)
These services may collect limited data as per their own privacy policies.

8. Children’s Privacy

DoctorDear is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised date.

10. Contact Us

If you have any questions, contact us at:

Email: contact@doctordear.com
 

By using DoctorDear, you agree to this Privacy Policy.